Frequently Asked Questions

What is the deadline for registration?

The Earlybird Attendee Registration deadline is December 30, 2019.  The deadline for other online Attendee Registrations is October 1, 2019.  You can also register at the event on the day.

Exhibitor and Sponsor Registration deadlines are January 31, 2020.

Is the registration fee all inclusive or are there some events that are extra?

Earlybird and Standard Registration includes access to Speaker Sessions, the Keynote Speaker and the Exhibitor Court.  The Speaker Dinner is not included in these registration fees.

VIP Registration includes access to Speaker Sessions, the Keynote Speaker and the Exhibitor Court, as well as a ticket for the Speaker Dinner.

Can anyone attend the LiveAware Expo?

Yes, anyone who has registered can attend the LiveAware Expo

May children attend the LiveAware Expo?

Yes, but there will be no childcare facilities.  Anyone 14 years and older must register as an attendee, exhibitor or sponsor.  Children 13 years and younger are required to have a Children’s Badge and must be under adult supervision at all times. Proof of age (i.e. birth certificate, government/state issued ID) must be presented at badge pick up.  Only one Children’s Badge will be issued per registered adult. The Children’s Badge will allow access to all events, other than the Speaker Dinner.  Children, other than babies in arms, wishing to attend the Speaker Dinner will need to purchase a full price ticket.

What is the cancellation and refund policy?

All cancellations must be submitted in writing and must be received by January 31, 2020 to be eligible for a refund less a $20 administration fee. After January 31, 2020, no refunds will be issued for any reason.  If you need to cancel after January 31, 2020, you can transfer your registration to another person prior to February 15, 2020.  Thereafter no transfers will be allowed.

How can a company or organization exhibit at the LiveAware Expo?

Fill out an application on our Exhibitor Application page.

Can I ship packages to the hotel for use at the LiveAware Expo?

The Hilton Bayfront San Francisco will only accept prepaid packages.  The hotel will refuse any packages delivered C.O.D. and the hotel will make no notification to the shipper.  All packages must contain a label giving the following information.

  1. Return address
  2. LiveAware: Living Healthy in a Toxic World
  3. September 30 and October 1
  4. Group Contact-Paul Frank-Event Planner
  5. Name of person that will claim package
  6. Date of that person’s arrival
  7. 600 Airport Blvd, Burlingame, CA 94010

Due to lack of storage space, all packages should be sent to arrive no more than three (3) days prior to function dates. The following lists the fees associated with handling of boxes by the Hilton Bayfront.

Boxes Under 25 Lbs

Boxes 26-50 Lbs Boxes 51-100 Lbs Boxes Over 100 Lbs Pallet
$4.00 $8.00 $50.00 $150.00



What Sponsorship Opportunites are there at LiveAware Expo?

Review our sponsorship opportunities and fill out an application on our Sponsorship Application page.

How can I be a speaker at the LiveAware Expo?

Please review our speaker guidelines and topics and then fill out an application on our Speaker Application page.

Will the LiveAware Expo sessions be live broadcast?

Some of the sessions may be livestreamed on Periscope or Facebook by attendees who have gotten permission to do so, but if you are not able to attend, we recommend downloading the professionally videos of the sessions which will be available shortly after the Expo.

Oh no! I missed a session I really wanted to attend. What can I do?

All of the LiveAware Expo sessions will be available for download after the show for a minimal download fee.

How do I make hotel reservations?

A special conference room rate of $145 per night is available until December 30,2020 or until all rooms are sold.  With this rate, a special self-parking rate of $15 per day is available.

To get this rate book directly on the Hilton website or call the hotel at 1-650-340-8500 and request the “LiveAware” rate when booking.

Are there other hotels I can stay at, rather than the Expo hotel?

There are many other hotels around the San Francisco airport, but the Hilton Bayfront is the only one at which LiveAware Expo has negotiated a special rate.

I will be flying in. How do I get from the airport to the hotel?

The Hilton Bayfront San Francisco Airport has a complimentary 24-hour shuttle service to/from SFO Airport every 10-15 minutes. At SFO, take your luggage to the Departures Level center island and look for the area marked “Hotel Shuttle.” The shuttle bus is marked “Hilton.”

Do you have another question?

Please contact LiveAware Expo and we will get back to you within 24 hours.

LiveAware Contact Info

By Phone:

By Email:

By Mail:
530 Showers Drive, #7404
Mountain View, CA 94040

Or send us your message here:

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